{"id":15945,"date":"2023-05-24T00:57:14","date_gmt":"2023-05-23T22:57:14","guid":{"rendered":"https:\/\/ketoplus.nl\/kundeservice\/"},"modified":"2024-09-22T18:27:01","modified_gmt":"2024-09-22T16:27:01","slug":"kundeservice","status":"publish","type":"page","link":"https:\/\/frankandfrey.com\/da\/kundeservice\/","title":{"rendered":"Kundeservice"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"15945\" class=\"elementor elementor-15945 elementor-14335\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-154ea1be elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"154ea1be\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a79c6f4\" data-id=\"a79c6f4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-4735e774 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4735e774\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-42b13a9e\" data-id=\"42b13a9e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-93fdeb3 elementor-widget elementor-widget-heading\" data-id=\"93fdeb3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 05-08-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Kundeservice<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-64b46e2a\" data-id=\"64b46e2a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-41906773 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"41906773\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4c7acdc5\" data-id=\"4c7acdc5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-45d89e96 elementor-widget elementor-widget-spacer\" data-id=\"45d89e96\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 05-08-2024 *\/\n.elementor-column .elementor-spacer-inner{height:var(--spacer-size)}.e-con{--container-widget-width:100%}.e-con-inner>.elementor-widget-spacer,.e-con>.elementor-widget-spacer{width:var(--container-widget-width,var(--spacer-size));--align-self:var(--container-widget-align-self,initial);--flex-shrink:0}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container,.e-con>.elementor-widget-spacer>.elementor-widget-container{height:100%;width:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer{height:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner{height:var(--container-widget-height,var(--spacer-size))}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty,.e-con>.elementor-widget-spacer.elementor-widget-empty{position:relative;min-height:22px;min-width:22px}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon,.e-con>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon{position:absolute;top:0;bottom:0;left:0;right:0;margin:auto;padding:0;width:22px;height:22px}<\/style>\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-68557950 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"68557950\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2553d081\" data-id=\"2553d081\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-23eeffe6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"23eeffe6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-62feb292\" data-id=\"62feb292\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7e99449e elementor-widget elementor-widget-heading\" data-id=\"7e99449e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Vores retningslinjer for returnering og ombytning<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f40d358 elementor-widget elementor-widget-text-editor\" data-id=\"4f40d358\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 05-08-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>KUNDETILFREDSHED ER VORES H\u00d8JESTE PRIORITET  <\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a2368f8 elementor-widget elementor-widget-text-editor\" data-id=\"3a2368f8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tVi str\u00e6ber efter at give dig en fremragende shoppingoplevelse.  \n \t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c058357 elementor-widget elementor-widget-text-editor\" data-id=\"2c058357\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>P\u00e5 denne side finder du information om vores returpolitik, hvordan du h\u00e5ndterer beskadigede produkter og afbestillinger.  <\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3dc98627 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3dc98627\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-31489a69\" data-id=\"31489a69\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2f9a6709 elementor-widget elementor-widget-spacer\" data-id=\"2f9a6709\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5a06c082 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5a06c082\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-34d4fafb\" data-id=\"34d4fafb\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-74afb75f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"74afb75f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-f5749d8\" data-id=\"f5749d8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2eb090aa elementor-widget elementor-widget-toggle\" data-id=\"2eb090aa\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 05-08-2024 *\/\n.elementor-toggle{text-align:start}.elementor-toggle .elementor-tab-title{font-weight:700;line-height:1;margin:0;padding:15px;border-bottom:1px solid #d5d8dc;cursor:pointer;outline:none}.elementor-toggle .elementor-tab-title .elementor-toggle-icon{display:inline-block;width:1em}.elementor-toggle .elementor-tab-title .elementor-toggle-icon svg{margin-inline-start:-5px;width:1em;height:1em}.elementor-toggle .elementor-tab-title .elementor-toggle-icon.elementor-toggle-icon-right{float:right;text-align:right}.elementor-toggle .elementor-tab-title .elementor-toggle-icon.elementor-toggle-icon-left{float:left;text-align:left}.elementor-toggle .elementor-tab-title .elementor-toggle-icon .elementor-toggle-icon-closed{display:block}.elementor-toggle .elementor-tab-title .elementor-toggle-icon .elementor-toggle-icon-opened{display:none}.elementor-toggle .elementor-tab-title.elementor-active{border-bottom:none}.elementor-toggle .elementor-tab-title.elementor-active .elementor-toggle-icon-closed{display:none}.elementor-toggle .elementor-tab-title.elementor-active .elementor-toggle-icon-opened{display:block}.elementor-toggle .elementor-tab-content{padding:15px;border-bottom:1px solid #d5d8dc;display:none}@media (max-width:767px){.elementor-toggle .elementor-tab-title{padding:12px}.elementor-toggle .elementor-tab-content{padding:12px 10px}}.e-con-inner>.elementor-widget-toggle,.e-con>.elementor-widget-toggle{width:var(--container-widget-width);--flex-grow:var(--container-widget-flex-grow)}<\/style>\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-7831\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-7831\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">S\u00c5DAN ANNULLERER DU ET K\u00d8B MED DET SAMME<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-7831\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-7831\"><p>Vi debiterer f\u00f8rst dit kreditkort, n\u00e5r din vare er afsendt fra vores lager. Hvis du \u00f8nsker at annullere en ordre, f\u00f8r dette sker, bedes du kontakte vores kundeservice med det samme, og vi vil fors\u00f8ge at stoppe pakken, f\u00f8r den afsendes. Vi sender normalt samme dag.<\/p>\n<p>For at annullere en ordre skal du sende en e-mail til vores kundeserviceafdeling med emnefeltet &#8220;Annullering&#8221; og angive dit ordrenummer, s\u00e5 vi kan h\u00e5ndtere din anmodning korrekt. Vi g\u00f8r vores bedste for at stoppe pakken, f\u00f8r den afsendes. P\u00e5 grund af vores hurtige forsendelsesproces kan vi dog ikke garantere, at alle ordrer kan annulleres i tide. Vi refunderer det betalte bel\u00f8b inden for maksimalt 15 dage.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-7832\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-7832\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">VI TILBYDER REFUSION FOR VARER, DER RETURNERES KORREKT TIL OS<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-7832\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-7832\"><p>Hvis du ikke er helt tilfreds med dit k\u00f8b, giver vi dig mulighed for at returnere varerne inden for 14 dage efter modtagelsen.<\/p>\n<p>Alle varer skal returneres i deres originale emballage, forseglet, u\u00e5bnet, ubrugt og ubeskadiget (hvis relevant) og egnet til videresalg.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-7833\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-7833\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">S\u00c5DAN RETURNERER DU VARER<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-7833\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-7833\"><p>Hvis du \u00f8nsker at returnere en vare, bedes du f\u00f8rst kontakte vores kundeservice via e-mail (klik her). Uden meddelelse om din returnering kan vi ikke garantere en tilbagebetaling.<\/p>\n<p>Omkostningerne ved kundens returnering vil ikke blive refunderet.<\/p>\n<p>Returadresse:<br>Keto FX<br><\/p><p>Ringdijk 378<\/p><p>2983 GS Ridderkerk<\/p><p>The Netherlands<\/p>\n<p>Du m\u00e5 ikke returnere produkter, f\u00f8r du har kontaktet vores kundeservice (klik her). N\u00e5r vi har modtaget din returnering, refunderer vi det betalte bel\u00f8b inden for maksimalt 15 dage.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-7834\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-7834\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">BESKADIGEDE ARTIKLER<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-7834\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-7834\"><p>Hvis produktet er beskadiget, sender vi dig gerne en erstatning. Kontakt venligst vores kundeservice og send os billeder af emballagen og de beskadigede genstande. Hvis emballagen allerede er synligt beskadiget, skal du n\u00e6gte at modtage den og kontakte os med det samme. Bem\u00e6rk venligst, at en klage over beskadigede varer skal frems\u00e6ttes inden for 7 dage efter levering for at blive taget i betragtning.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-7835\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-7835\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">REFUSIONSPROCES<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-7835\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-7835\"><p>N\u00e5r din returnering er modtaget og kontrolleret, vil vores kundeserviceteam kontakte dig for at fort\u00e6lle dig, at vi har modtaget din returnering i god orden. Vi vil ogs\u00e5 informere dig om, hvorvidt din refusion er blevet godkendt eller afvist. Hvis det godkendes, vil din refusion blive behandlet, og en kreditering til dit kreditkort eller oprindelige betalingsmetode vil automatisk blive udf\u00f8rt inden for et par dage.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-7836\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-7836\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">FORSINKEDE ELLER MANGLENDE REFUSIONER<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-7836\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-7836\"><p>Hvis du endnu ikke har modtaget din refusion, bedes du f\u00f8rst tjekke din konto igen. Kontakt derefter dit kreditkortselskab, da det kan tage noget tid, f\u00f8r din tilbagebetaling er synlig. Derefter bedes du kontakte din bank, da der ofte er en behandlingsperiode, f\u00f8r refusionen krediteres. Hvis du har gjort alt dette og stadig ikke har modtaget din refusion, bedes du kontakte vores kundeserviceteam.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-7837\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-7837\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">GRATIS VARER OG KAMPAGNER REFUNDERES ELLER RETURNERES IKKE<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-7837\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-7837\"><p>For gratis varer eller kampagnevarer, du har modtaget gratis, tilbyder vi ikke refusion eller accepterer returnering.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-7838\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-7838\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">HAR DU NOGEN SP\u00d8RGSM\u00c5L?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-7838\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-7838\"><p>Hvis du har brug for yderligere hj\u00e6lp, er du velkommen til at kontakte vores&nbsp;<a href=\"https:\/\/ketoplus.nl\/da\/kontakt\/\" target=\"_blank\" rel=\"noopener\"><br \/>\n  <b>kundeservice<\/b><br \/>\n<\/a>. Vi er klar til at hj\u00e6lpe dig.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"S\\u00c5DAN ANNULLERER DU ET K\\u00d8B MED DET SAMME\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Vi debiterer f\\u00f8rst dit kreditkort, n\\u00e5r din vare er afsendt fra vores lager. Hvis du \\u00f8nsker at annullere en ordre, f\\u00f8r dette sker, bedes du kontakte vores kundeservice med det samme, og vi vil fors\\u00f8ge at stoppe pakken, f\\u00f8r den afsendes. Vi sender normalt samme dag.<\\\/p>\\n<p>For at annullere en ordre skal du sende en e-mail til vores kundeserviceafdeling med emnefeltet &#8220;Annullering&#8221; og angive dit ordrenummer, s\\u00e5 vi kan h\\u00e5ndtere din anmodning korrekt. Vi g\\u00f8r vores bedste for at stoppe pakken, f\\u00f8r den afsendes. P\\u00e5 grund af vores hurtige forsendelsesproces kan vi dog ikke garantere, at alle ordrer kan annulleres i tide. Vi refunderer det betalte bel\\u00f8b inden for maksimalt 15 dage.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"VI TILBYDER REFUSION FOR VARER, DER RETURNERES KORREKT TIL OS\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Hvis du ikke er helt tilfreds med dit k\\u00f8b, giver vi dig mulighed for at returnere varerne inden for 14 dage efter modtagelsen.<\\\/p>\\n<p>Alle varer skal returneres i deres originale emballage, forseglet, u\\u00e5bnet, ubrugt og ubeskadiget (hvis relevant) og egnet til videresalg.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"S\\u00c5DAN RETURNERER DU VARER\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Hvis du \\u00f8nsker at returnere en vare, bedes du f\\u00f8rst kontakte vores kundeservice via e-mail (klik her). Uden meddelelse om din returnering kan vi ikke garantere en tilbagebetaling.<\\\/p>\\n<p>Omkostningerne ved kundens returnering vil ikke blive refunderet.<\\\/p>\\n<p>Returadresse:<br>Keto FX<br><\\\/p><p>Ringdijk 378<\\\/p><p>2983 GS Ridderkerk<\\\/p><p>The Netherlands<\\\/p>\\n<p>Du m\\u00e5 ikke returnere produkter, f\\u00f8r du har kontaktet vores kundeservice (klik her). N\\u00e5r vi har modtaget din returnering, refunderer vi det betalte bel\\u00f8b inden for maksimalt 15 dage.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"BESKADIGEDE ARTIKLER\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Hvis produktet er beskadiget, sender vi dig gerne en erstatning. Kontakt venligst vores kundeservice og send os billeder af emballagen og de beskadigede genstande. Hvis emballagen allerede er synligt beskadiget, skal du n\\u00e6gte at modtage den og kontakte os med det samme. Bem\\u00e6rk venligst, at en klage over beskadigede varer skal frems\\u00e6ttes inden for 7 dage efter levering for at blive taget i betragtning.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"REFUSIONSPROCES\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>N\\u00e5r din returnering er modtaget og kontrolleret, vil vores kundeserviceteam kontakte dig for at fort\\u00e6lle dig, at vi har modtaget din returnering i god orden. Vi vil ogs\\u00e5 informere dig om, hvorvidt din refusion er blevet godkendt eller afvist. Hvis det godkendes, vil din refusion blive behandlet, og en kreditering til dit kreditkort eller oprindelige betalingsmetode vil automatisk blive udf\\u00f8rt inden for et par dage.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"FORSINKEDE ELLER MANGLENDE REFUSIONER\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Hvis du endnu ikke har modtaget din refusion, bedes du f\\u00f8rst tjekke din konto igen. Kontakt derefter dit kreditkortselskab, da det kan tage noget tid, f\\u00f8r din tilbagebetaling er synlig. Derefter bedes du kontakte din bank, da der ofte er en behandlingsperiode, f\\u00f8r refusionen krediteres. Hvis du har gjort alt dette og stadig ikke har modtaget din refusion, bedes du kontakte vores kundeserviceteam.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"GRATIS VARER OG KAMPAGNER REFUNDERES ELLER RETURNERES IKKE\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>For gratis varer eller kampagnevarer, du har modtaget gratis, tilbyder vi ikke refusion eller accepterer returnering.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"HAR DU NOGEN SP\\u00d8RGSM\\u00c5L?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Hvis du har brug for yderligere hj\\u00e6lp, er du velkommen til at kontakte vores&nbsp;<a href=\\\"https:\\\/\\\/ketoplus.nl\\\/da\\\/kontakt\\\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><br \\\/>\\n  <b>kundeservice<\\\/b><br \\\/>\\n<\\\/a>. Vi er klar til at hj\\u00e6lpe dig.<\\\/p>\\n\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-79c72ab3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"79c72ab3\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4d7a58de\" data-id=\"4d7a58de\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-71791d03 elementor-widget elementor-widget-spacer\" data-id=\"71791d03\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Kundeservice Vores retningslinjer for returnering og ombytning KUNDETILFREDSHED ER VORES H\u00d8JESTE PRIORITET Vi str\u00e6ber efter at give dig en fremragende shoppingoplevelse. P\u00e5 denne side finder du information om vores returpolitik, hvordan du h\u00e5ndterer beskadigede produkter og afbestillinger. S\u00c5DAN ANNULLERER DU ET K\u00d8B MED DET SAMME Vi debiterer f\u00f8rst dit kreditkort, n\u00e5r din vare er afsendt [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-15945","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/frankandfrey.com\/da\/wp-json\/wp\/v2\/pages\/15945"}],"collection":[{"href":"https:\/\/frankandfrey.com\/da\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/frankandfrey.com\/da\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/frankandfrey.com\/da\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/frankandfrey.com\/da\/wp-json\/wp\/v2\/comments?post=15945"}],"version-history":[{"count":7,"href":"https:\/\/frankandfrey.com\/da\/wp-json\/wp\/v2\/pages\/15945\/revisions"}],"predecessor-version":[{"id":103755,"href":"https:\/\/frankandfrey.com\/da\/wp-json\/wp\/v2\/pages\/15945\/revisions\/103755"}],"wp:attachment":[{"href":"https:\/\/frankandfrey.com\/da\/wp-json\/wp\/v2\/media?parent=15945"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}